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Frequently Asked Questions (FAQ)

For more inquiries please call or email us at : 1-888-844-4496 /  info@cryokleen.ca


Can I apply Cryokleen on my face?

Cryokleen should not be applied to the face or any other delicate area such as breast, anus or genitals.


How long before I see results with Cryokleen?

Results may vary from person to person. Usually just after one treatment you will see results.

You can treat the spot up to 4 times to completely remove.


Does the treatment with Cryokleen hurt?

There is a slight freezing/pinching sensation when applying the treatment. This sensation could last up to 3 hours.


My spot has visibly reduced in colour after the first treatment, but it is still there. Can I treat it again with Cryokleen?

You can use Cryokleen up to 4 times on each spot to completely remove it.


Do I need to wait until I am completely healed to treat the spot again?

After 15 days the skin is ready for a new treatment with Cryokleen.


Can I apply my regular skincare products after a Cryokleen treatment?

You can use your regular skincare products as normal. Avoid any age spot remover products while your skin is in the 15 day healing process.

Is there any special care after a Cryokleen treatment?

No, there is no need of special care after using Cryokleen. Extended sun exposure is not recommended after a Cryokleen treatment.


What is the main ingredient in Cryokleen?

Cryokleen is based on the liquid nitrogen method used by doctors. The freezing Ingredient is Dimethyl Ether.


Can I apply Cryokleen on my teenager?

Cryokleen is safe to use on those who are 4 years old and older.

Can I apply in multiple spots at one time?

We do not recommend treating more than 2 spots at a time in the same area to avoid any complication.


I have very sensitive skin, can I use this product?

For sensitive skin, please consult your doctor. If you decide to try Cryokleen, treat one spot at a time monitoring the healing process before applying subsequent treatments.


Is Cryokleen a personal device or could I share with someone else?

Cryokleen could be used for more than one person. We recommend cleaning the applicator with isopropyl alcohol after each use.

Are there any side effects when using Cryokleen?

Cryokleen freezes the area treated causing a natural reaction in your skin. When the healing process begins the skin will turn darker and scab to remove the damaged pigmented cells. There are no chemical ingredients that could potentially damage or cause any systemic side effects.


My spot is larger than the #4 hole in the meter. How do I treat it?

For larger spots, split the spot into two sections and treat it like two spots. First treat one half and then the other. For more information please follow the instructions manual.


Can I use Cryokleen and go in the sunlight?

It is not recommended to have prolonged sun exposure after a Cryokleen treatment.

Can I use Cryokleen if I have diabetes and/or poor blood circulation?

Cryokleen should not be used in people with Diabetes and/or poor blood circulation.


Can I use Cryokleen if I have or had skin cancer?

You should not use Cryokleen if you have or had any type of skin cancer.


Does Cryokleen have an expiry date?

The Cryokleen kit has an expiry date printed on the bottom of the box and can.

What’s your return policy?

Return any of our products within 30 days of purchase. For more information please read our Return Policy page.


you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions from 8:00 am to 8:00 pm Eastern time or leave us a message and we will get back to you as soon as possible. Call us at 1-888-844-4496